Visas and Citizenship

 

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Welcome to the website of the Department of Home Affairs (Home Affairs) in China (excluding SARs and Taiwan province). Our offices in Beijing, Guangzhou and Shanghai manage visa and citizenship services for residents of China and Mongolia.  

General information on Australian visas and citizenship can be found on the Home Affairs website.

This website contains supplementary information specifically for residents of China and Mongolia.

IMPORTANT NEWS:

1. Travelling to Australia over the Christmas / Spring Festival Period? Apply early!

2. Work and Holiday (subclass 462)

3. Spring Festival travel reminders

Previous News

Australian Visas

You must have a valid Australian visa to travel to and enter Australia. It is your responsibility to apply for the visa which most suits your circumstances. Use the Visa Finder to help you find the visa most likely to meet your specific circumstances.

The following pages provide information on the most common visa options for applicants in China and Mongolia.

Visiting Australia Working in Australia Studying in Australia	Migrating to Australia Returning Residents Study Tours
For a full list of Australian visas, see Visa List

Applying for a visa in China and Mongolia

You can now apply for most visas online in ImmiAccount. This is the preferred and most efficient way to apply.

If you reside in China or Mongolia, please refer to the following information before submitting your application:

IMPORTANT: You should apply for your visa well in advance of your intended travel date. Check the current global visa processing times and ensure you leave sufficient time for processing of your application. We recommend that you do not finalise your travel arrangements until you have a valid visa to travel to Australia. We will not be liable for any financial loss incurred by travellers whose visa application was finalised later than expected, or where an application is not successful.

Visa Holders

Citizenship by Descent

Contact Us

Before contacting us, we encourage you to use online services and information available on this website, and the Home Affairs website, to get the information you require. If, after accessing these websites, you still require additional information or assistance you can:
·  Call the Home Affairs Global Service Centre number in Australia on +61 2 6196 0196, open Monday to Friday 9am to 5pm (local time).
·  Contact Home Affairs in China online using the Australian Immigration Enquiry form. Select the overseas post as China (Beijing, Guangzhou or Shanghai).

For more information, see Contacting Home Affairs in China

If your query is complex and requires us to access your details you can contact the Global Service Centre (GSC). Contact us (homeaffairs.gov.au).

When you call the GSC, select option 6 to engage a TIS interpreter in your language

Option 6 can be selected straight after dialling the GSC number.

Alternatively, a TIS interpreter can also be engaged directly via:

• TIS website: Search | Translating and Interpreting Service (TIS National) or
• HA website See: Family and friends helping with your application (homeaffairs.gov.au)

Your feedback is valuable to us. We use this feedback to improve our services and investigate and respond to any issues of concern. See: Provide feedback – compliments, complaints and suggestions

When we contact you

If you have applied for a visa, you may receive a phone call from the Department of Home Affairs to ask for  more information. This phone call may be outside normal Australian business hours and could come from any office in the world. Our staff will always identify themselves before they ask you for any information.

Our officers will never ask for your:

• credit card information
• banking details
• mmiAccount password.

 

Page last updated 15 November 2024