Australian Embassy
China

Home Affairs Contact Details

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Contacting Us

Before contacting us, we encourage you to use the information already available on this website or the Home Affairs website. The vast majority of queries are addressed on these websites and that is the most effective way for you to get the information you require.

If you have already submitted your application, you can also track the status of your application yourself and use a variety of online services to update your information. Please refer to Online Services for more information.

If, after accessing these websites, you still require additional information or assistance, please use -Immigration Enquiry Form to make your enquiry. If the answer to your query is contained in the website information or is available via an online service, then you may not receive a response.

 

Australian Visa Office Beijing (not open to the public)

Postal Address: 21 Dongzhimenwai Dajie 
                         Sanlitun 
                         BEIJING 100600 
                         People's Republic of China

Telephone: Home Affairs Global Service Centre number in Australia +61 2 6196 0196, open Monday to Friday 9am to 5pm (local time) for pre-lodgement queries.

Email: Immigration Enquiry Form

Website: www.china.embassy.gov.au
 

Australian Visa Office Shanghai (not open to the public)

Postal Address: 31st Floor, CITIC Square 
                         1168 Nanjing West Road
                         SHANGHAI 200041
                         People's Republic of China

Telephone: Home Affairs Global Service Centre number in Australia +61 2 6196 0196, open Monday to Friday 9am to 5pm (local time) for pre-lodgement queries.

Email: Immigration Enquiry Form

Website: www.china.embassy.gov.au
 

Australian Visa Office Guangzhou (not open to the public)

Postal Address: Level 12, Development Center 
                         No.3 Linjiang Da Dao
                         Zhujiang New City 
                         Tianhe District
                         GUANGZHOU 510623 
                         People's Republic of China

Telephone: Home Affairs Global Service Centre number in Australia +61 2 6196 0196, open Monday to Friday 9am to 5pm (local time) for pre-lodgement queries.

Email: Immigration Enquiry Form

Website: http://www.china.embassy.gov.au

 

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Page last updated 9 February 2022