Australian Ambassador to China Graham Fletcher gives an update about the current situation of the COVID-19 affecting Australians in China.
Consular and Passport services
The Australian Embassy is operating and continues to provide consular, notarial and passport services. In response to the coronavirus outbreak, preventative measures have been introduced for clients visiting the Embassy. Clients will be attended to at a client service counter adjacent to the main entrance of the Embassy. We ask clients to wear facemasks when visiting the Embassy. At this time we can only accept cash for payment of notarial and passport fees. We thank clients in advance for their understanding.
To make an appointment for notarial and passport services please click here.
Travel Restrictions to Australia
The Australian Government has announced that as of 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia. All travellers to Australia are required to self-isolate for 14 days, either at home or in a hotel.
Click here for information from the Department of Home Affairs.
Information for Australian travellers to China - current as at 7 April 2020
A travel ban is in place for all Australians. This is on top of A travel ban is in place for all Australians. This is on top of Smartraveller advice to not travel at this time. China will not allow most foreigners to enter China until further notice. If you’re already in China, and wish to return to Australia, we recommend you do so as soon as possible by commercial means. There are currently three flights per week from China to Australia. If you remain in China, follow the advice of local authorities, monitor your health and take care to protect yourself from exposure to COVID-19, ensure you've arrangements in place for a possible extended stay, and stay in touch with family and friends back home. If you or someone you know is in China and needs assistance, contact +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.
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For Australians requiring urgent consular assistance, or those enquiring about or seeking assistance as a result of the novel coronavirus outbreak in China, please telephone the Embassy main switch number on (010) 5140 4111 and press “1” and you will be transferred to the Consular Emergency Centre.
Alternatively, you can telephone the Consular Emergency Centre directly on 61 2 6261 3305.
News and Speeches
(29 March 2020) Media release from Treasurer Josh Frydenberg.
(27 February 2020) Media release by Foreign Minister Marise Payne announcing the appointment of Advisory Board members for the National Foundation for Australia-China Relations.
Embassy Opening Hours
The Embassy will be open from 8:30 am to 5:00 pm Monday to Friday except for public holidays.
Australians requiring advice or assistance from the consular section may call during business hours from 8:30 to 5:00 Monday to Friday.
Please note: Passport Applications: Monday-Friday 9:00 – 12:00 and Notarial Services: Monday-Friday 14:00 – 15:30 by making appointment.