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Contact Details
On this page: Contact details and client service hours for the Beijing, Shanghai and Guangzhou Visa Offices and Public holidays in 2011 and 2012
Beijing Visa Office
Email: immigration.beijing@dfat.gov.au
Tel: (010) 5140 4424 Fax: (010) 5140 4164
Australian Embassy, Immigration Section 21 Dongzhimenwai Dajie, Beijing 100600, China
See: Taxi card
Telephone Enquiry hours: 13:30 – 16:00 Monday - Friday
Counter hours: 9:00 – 12:00 Monday to Friday for general public and 14:00 - 16:00 Mon/Tues/Thurs/Fri for approved couriers.
Shanghai Visa Office
Email: immigration.shanghai@dfat.gov.au
Tel: (021) 6279 8098
Australian Consulate General Shanghai, Visa Office, Suite 401 Shanghai Centre 1376 Nanjing West Road, Shanghai 200040, China
See: Shanghai Visa Office Map Taxi card
Telephone Enquiry hours: 8:30 - 12:00 and 13:30 - 15:30 Monday - Friday excluding Wednesday afternoons
Counter hours: 8:30 - 12:00 and 13:30 - 15:30 Monday - Friday excluding Wednesday afternoons. Please note you must bring your passport or photo ID, and pass a security check to enter the Visa Office.
Please note that in order to access the Shanghai Visa Office by telephone, you will require a multi-frequency telephone. Most telephones currently in common use are multi-frequency telephones, as opposed to the older "pulse" type telephones. If you attempt to call us using a pulse telephone it is likely that you will be unable to successfully choose an option from our recorded greeting and the system will terminate your call.
Guangzhou Visa Office
Email: visaenquiries.guangzhou@dfat.gov.au
Phone: (020) 3814 0250
Fax: (020) 3814 0251
Postal Address: Level 12, Development Centre, No.3 Linjiang Da Dao, Zhujiang New City, Tianhe District, Guangzhou ,China 510623
Visa Lodgement, Level 11 Development Centre: 08:30 - 12:00 Monday to Friday
Visa Evidencing, Level 12 Development Centre: 10:00 – 11:00 Monday to Friday
*Please note you must bring your passport or photo ID, and pass a security check to enter the Consulate.
See: Taxi card
Telephone Enquiries: 14:00 to 16:30 Monday, Tuesday, Thursday & Friday (Please note no telephone answering service on Wednesday afternoon)
Access to the Australian Consulate-General Guangzhou
All persons visiting the Development Centre Building are required to produce ID and fill in a visitor registration form at the lobby reception. Visitors also need to deposit RMB50 cash or effective certificate (e.g. ID card, driving license) to receive a visitor card. Before departing the building the visitor must return the card to reception in order to cancel registration and redeem the RMB50 deposit or certificate.
Public Holidays 2011 & 2012
If you would like to know the information on the public holiday of Australian embassy Visa section Beijing, please visit our website on Australian Embassy Beijing Public Holidays
The Visa Office in Shanghai will be closed on the following days:
| 2011 | 2012 |
| January 3 - New Year's Day (in lieu) | January 2 - New Year’s Day (in lieu) |
| February 3 - Spring Festival | January 23 - Spring Festival |
| February 4 - Spring Festival | January 24 - Spring Festival |
| February 7 - Spring Festival | January 25 - Spring Festival |
| April 22 - Good Friday | April 6 - Good Friday |
| May 2 - Labour Day | April 9 - Easter Monday |
| June 10 - Dragon Boat Festival (in lieu) | May 1 - Labour Day |
| June 13 – Queen’s Birthday | June 25 - Dragon Boat Day |
| October 3 - Chinese National Day | October 1 - Chinese National Day |
| October 4 - Chinese National Day | October 2 - Chinese National Day |
| October 5 - Chinese National Day | October 3 - Chinese National Day |
| December 26 - Christmas Day (in lieu) | December 24 - Additional APS holiday |
| December 27 - Christmas Day (in lieu) | December 25 - Christmas Day |
| December 28 – Additional APS holiday | December 26 - Boxing Day |
The Visa Office in Guangzhou will be closed on the following days:
| 2011 | 2012 |
| January 3 - New Year's Day (in lieu) | January 2 - New Year's Day (in lieu) |
| February 3 - Spring Festival | January 23 - Spring Festival |
| February 4 - Spring Festival | January 24 - Spring Festival |
| February 7 - Spring Festival | January 25 - Spring Festival |
| April 22 - Good Friday | January 26 - Australia Day |
| April 25 – Easter Monday/Anzac Day | April 6 - Good Friday |
| May 2 - Labour Day | April 9 - Easter Monday |
| June 6 - Dragon Boat Festival (in lieu) | May 1- Labour Day |
| October 3 - Chinese National Day | October 1 - Chinese National Day |
| October 4 - Chinese National Day | October 2 - Chinese National Day |
| October 5 - Chinese National Day | October 3 - Chinese National Day |
| December 26 - Christmas Day (in lieu) | December 24 - Additional DFAT holiday |
| December 27 - Boxing Day (in lieu) | December 25 - Christmas Day |
| December 28 – Additional APS holiday | December 26 - Boxing Day |
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