Australian Embassy
China

Visitor Visa Priority Consideration (Fast-Track) Service - FAQ

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Priority Consideration (Fast-Track) Service for subclass 600 Visitor visa applications in China - Introduction

From 1 July 2017, passport holders from China, India and the United Arab Emirates will also be able to select this service option in the e600 application form when applying online for a Visitor visa in the Tourist or Business Visitor streams through the Department of Immigration and Border Protection’s (DIBP) online portal, ImmiAccount

  1. What is the Priority Consideration – or fast-track - service?
  2. Who is eligible?
  3. How do I apply?
  4. Does the 48 hour processing time start when I submit the application to the AVAC?
  5. Am I guaranteed a visa in 48 hours? Can I get a refund of the Priority Consideration Service fee if my application is delayed or refused?
  6. I have lodged my Fast Track / Priority Consideration Service request but have not heard the outcome. Who should I contact?
  7. A family member in Australia is critically ill/ has just died and I need to travel urgently.  Do I need to pay AUD $1000 for my application to receive priority processing?
  8. If I mail-in my visa application, can I apply for the Priority Consideration Service?
  9. Is the Priority Consideration Service available for all visa applications in China?
  10. I am a Chinese citizen living in Hong Kong.  Can I use the Priority Consideration Service?
  11. When will this service be available for other nationalities?
  12. What is the usual processing time for a Visitor visa application lodged in China in the regular way?

 

Priority Consideration (Fast-Track) Service for subclass 600 Visitor visa applications in China

Form 1472 - Visitor Visa - Request for Priority Processing (English)

Current Visitor Visa processing times

Chinese applicants applying for a for Subclass 600 Visitor visas (in both the Tourist and Business Streams) at any AVAC in mainland China (Beijing, Shanghai, Guangzhou, or Chengdu) who meet the criteria below can access an optional Priority Consideration (Fast-Track) Service, subject to paying an additional fee of AUD1000 (CNY5410).  

From 1 July 2017, passport holders from China, India and the United Arab Emirates will also be able to select this service option in the e600 application form when applying online for a Visitor visa in the Tourist or Business Visitor streams through the Department of Immigration and Border Protection’s (DIBP) online portal, ImmiAccount

Our existing arrangements for offering a Priority Service at no extra cost for applicants with compelling or compassionate reasons will continue.

The majority of Priority Consideration (Fast-Track) Service applications will be finalised within 48 hours of being received by the Embassy or Consulate. However, all applicants must meet the legal requirements set out in migration legislation for the grant of a visitor visa, including the requirement that applicants undertake and meet relevant health, character and security checks.  Requests from our visa officers for further information before reaching a decision may mean that some applications are finalised outside of the intended 48 hour processing time.

Note: DIBP does not recommend this service for applicants who have known health or character issues which will require further assessment, or an adverse immigration history. 

Applicants should note that there is no guarantee that the visa application will be finalised within 48 hours, and that the Priority Consideration (Fast-Track) Service fee is not refundable in the event of a delay – whatever the reason – or if the visa application is refused.

Applicants are strongly encouraged to carefully consider their personal circumstances before engaging the Priority Consideration (Fast-Track) Service.

Please note:

  • Requests to use the Priority Consideration (Fast-Track) Service must be made BEFORE submitting your visa application form.  The Department cannot accept requests to use the Priority Consideration Service after your application has been submitted.
     
  • It is unlikely that your visa application will be finalised within 48 hours if you are affected by any of the following factors:
    • Applicants with any form of adverse immigration and/or criminal history;
    • Applicants who will require a health examination as part of the visa application process;
    • Applicants who are under 18 years of age without parental consent provided;
    • Applicants who have not provided information required on the visa application checklist.
       
  • DIBP strongly advises that you do not make travel or any other plans that are contingent upon our compliance with that timescale.  DIBP will not be responsible for any loss incurred as a consequence of failure to comply with the timescale.

Frequently Asked Questions

 

1. What is the Priority Consideration– or fast-track - service?

This is a premium service for priority processing of Subclass 600 Visitor visas (Business or Tourist Stream) which is being trialled in mainland China.  For an additional Priority Consideration Service fee of AUD $1000 (CNY5410) the visitor visa application will be prioritised.  The majority of Priority Consideration Service applications will be finalised within 48 hours of being received by the Embassy or Consulate. 

All applicants must meet the legal requirements set out in migration legislation for the grant of a visitor visa, including the requirement that applicants undertake and meet relevant health, character and security checks.

Applicants should note that there is no guarantee that the visa application will be finalised within 48 hours, and that the priority service fee is not refundable in the event of a delay – whatever the reason – or if the visa application is refused.

 

2. Who is eligible?

The Priority Consideration (Fast-Track) Service is available to Chinese passport holders living in mainland China who pay the AUD $1000 (CNY5410) Priority Consideration Service fee and lodge a Subclass 600 Visitor visa application – either in the tourist or business streams – at one of the Australian Visa Application Centres in Beijing, Shanghai, Guangzhou or Chengdu.

From 1 July 2017, passport holders from China, India and the United Arab Emirates will also be able to select this service option in the e600 application form when applying online for a Visitor visa in the Tourist or Business Visitor streams through the Department’s online portal, ImmiAccount.

Note that the Department does not recommend this service for applicants who have known health or character issues which will require further assessment, or an adverse immigration history.  The priority consideration service fee will not be refunded if there are processing delays or if the visa application is refused.

 

3. How do I apply?

Applicants must lodge the subclass 600 Visitor visa application (tourist or business stream) and supporting documents at an Australian Visa Application Centre (AVAC) in China (Beijing, Shanghai, Guangzhou or Chengdu): http://www.vfsglobal.cn/Australia/China/

From 1 July 2017, passport holders from China, India and the United Arab Emirates will also be able to select this service option in the e600 application form when applying online for a Visitor visa in the Tourist or Business Visitor streams through the Department’s online portal, ImmiAccount

In order to request the priority consideration service for a visa application, and authorise payment, applicants must include a signed Form 1472 - Visitor visa - Business Visitor and Tourist streams - Fast-track processing.

Applicants must sign Form 1472 to acknowledge that they understand the terms of the priority service.

Pay the Visa application charge of AUD$140 (CNY760) and the priority service charge of AUD $1000 (CNY5410).

Applicants can pay the charges at the AVAC or online through ImmiAccount.

 

4.Does the 48 hour processing time start when I submit the application to the AVAC?

The 48 hour processing time starts when the complete visa application and priority consideration service request is received by the Australian Embassy or Consulate which will process the visa application. This will sometimes be the day after the visa application was submitted at the AVAC or online through ImmiAccount

 

5.Am I guaranteed a visa in 48 hours? Can I get a refund of the Priority Consideration Service fee if my application is delayed or refused?

Although the vast majority of applicants will receive a visa outcome within 48 hours of the Embassy or Consulate receiving a complete application, this is not guaranteed as a visa officer may need to request further information before reaching a decision.

All visa applicants must meet the legal requirements set out in migration legislation for the grant of a visitor visa, including the requirement that applicants undertake and meet relevant health, character and security checks. 

The Priority Consideration Service fee will not be refunded if there are processing delays or if the visa application is refused.

 

6. I have lodged my Fast Track / Priority Consideration Service request but have not heard the outcome. Who should I contact?

If you have already submitted your visa application at the AVAC in Beijing, Shanghai, Guangzhou or Chengdu, you can track your application. See: www.vfsglobal.cn/Australia/China/ or telephone +86 20 2910 6150.

 

7. A family member in Australia is critically ill/ has just died and I need to travel urgently.  Do I need to pay AUD $1000 for my application to receive priority processing?

Applicants applying for urgent processing under compelling and compassionate grounds are not, and will not be, required to pay a Priority Consideration Service fee.  Our existing arrangements for processing cases of this nature will continue.

 

8. If I mail-in my visa application, can I apply for the Priority Consideration Service?

Mailed-in applications are not eligible for the Priority Consideration Service.

 

9. Is the Priority Consideration Service available for all visa applications in China?

The Priority Consideration Service trial is only available for Subclass 600 Visitor visa (Tourist and Business streams) applications in mainland China. 

 

10. I am a Chinese citizen living in Hong Kong.  Can I use the Priority Consideration Service?

The Priority Consideration Service is only available for Visitor visa applicants holding P.R. China passports who are resident in Mainland China. Applicants can request to utilise our fee based Priority Consideration Service at AVACs in Beijing, Shanghai, Guangzhou, and Chengdu, or online through ImmiAccount.

 

11. When will this service be available for other nationalities?

This service is available to eligible passport holders from China, India or the United Arab Emirates (UAE) who apply for either the Tourist or Business Visitor stream of the Visitor visa (subclass 600) through an Australian Visa Application Centre (AVAC) in the relevant country, or online through ImmiAccount.

 

12.What is the usual processing time for a Visitor visa application lodged in China in the regular way?

Current global visa and citizenship processing times are now available on the Department of Immigration and Border Protection website at: http://www.border.gov.au/about/access-accountability/service-standards/global-visa-citizenship-processing-times

page last updated 30 June 2017