Australian Embassy
China

Visitor Visa Priority Service - FAQ

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Trial of Priority Service (Fast Track) for Subclass 600 Visitor visa applications in China - Introduction

 

Frequently Asked Questions:

  1. What is the Priority – or fast-track - service?
  2. Who is eligible?
  3. How do I apply?
  4. Does the 48 hour processing time start when I submit the application to the AVAC?
  5. Am I guaranteed a visa in 48 hours? Can I get a refund of the Priority Service fee if my application is delayed or refused?
  6. I have lodged my Fast Track / Priority Service request but haven’t heard the outcome. Who should I contact?
  7. A family member in Australia is critically ill/ has just died and I need to travel urgently.  Do I need to pay AUD $1000 for my application to receive priority processing?
  8. If I mail-in my visa application, can I apply for the Priority Service?
  9. Is the Priority Service available for all visa applications in China?
  10. I am a Chinese citizen living in Hong Kong.  Can I use the Priority Service?
  11. When will this service be available for other nationalities?
  12. What is the usual processing time for a Visitor visa application lodged in China in the regular way?

 

Trial of Priority Service (Fast Track) for Subclass 600 Visitor visa applications in China

Form 1472 - Visitor Visa - Request for Priority Processing (English)

Current Visitor Visa processing times

From mid-March 2016, Chinese applicants applying for a for Subclass 600 Visitor visas (in both the Tourist and Business Streams) at one of our AVACs in mainland China (Beijing, Shanghai, Guangzhou, or Chengdu) who meet the criteria below will be able to access an optional Priority Service, subject to paying an additional fee of AUD1000 (CNY5380). 

Our existing arrangements for offering a Priority Service at no extra cost for applicants with compelling or compassionate reasons will continue.

The majority of Priority Service applications will be finalised within 48 hours of being received by the Embassy or Consulate. However, all applicants must meet the legal requirements set out in migration legislation for the grant of a visitor visa, including the requirement that applicants undertake and meet relevant health, character and security checks.  Requests from our visa officers for further information before reaching a decision may mean that some applications are finalised outside of the intended 48 hour processing time.

Note that the Department of Immigration and Border Protection (DIBP) does not recommend this service for applicants who have known health or character issues which will require further assessment, or an adverse immigration history. 

Applicants should note that there is no guarantee that the visa application will be finalised within 48 hours, and that the Priority Service fee is not refundable in the event of a delay – whatever the reason – or if the visa application is refused.

Applicants are strongly encouraged to carefully consider their personal circumstances before engaging the Priority Service.

Please note:

  • Requests to use the Priority Service must be made BEFORE submitting your visa application form.  The Department cannot accept requests to use the Priority Service after your application has been submitted.
  • It is unlikely that your visa application will be finalised within 48 hours if you are affected by any of the following factors:
    • Applicants with any form of adverse immigration and/or criminal history;
    • Applicants who will require a health examination as part of the visa application process;
    • Applicants who are under 18 years of age without parental consent provided;
    • Applicants who have not provided information required on the visa application checklist.
  • DIBP strongly advises that you do not make travel or any other plans that are contingent upon our compliance with that timescale.  DIBP will not be responsible for any loss incurred as a consequence of failure to comply with the timescale.

This website will be updated as new information becomes available so you may wish to check back regularly. We will also post new information regarding the Priority Service through social medial channels, follow us on  PD Weibo or Sina Weibo

 

Frequently Asked Questions

 

1. What is the Priority – or fast-track - service?

This is a new premium service for priority processing of Subclass 600 Visitor visas (Business or Tourist Stream) which is being trialled in mainland China.  For an additional Priority Service fee of AUD $1000 (CNY5380) the visitor visa application will be prioritised.  The majority of Priority Service applications will be finalised within 48 hours of being received by the Embassy or Consulate. 

All applicants must meet the legal requirements set out in migration legislation for the grant of a visitor visa, including the requirement that applicants undertake and meet relevant health, character and security checks.

Applicants should note that there is no guarantee that the visa application will be finalised within 48 hours, and that the priority service fee is not refundable in the event of a delay – whatever the reason – or if the visa application is refused.

 

2. Who is eligible?

The Priority Service is available to Chinese passport holders living in mainland China who pay the AUD $1000 (CNY5380) Priority Service fee and lodge a Subclass 600 Visitor visa application – either in the tourist or business streams – at one of the Australian Visa Application Centres in Beijing, Shanghai, Guangzhou or Chengdu.

Note that the Department does not recommend this service for applicants who have known health or character issues which will require further assessment, or an adverse immigration history.  The priority service fee will not be refunded if there are processing delays or if the visa application is refused.

 

3. How do I apply?

Applicants must lodge the subclass 600 Visitor visa application (tourist or business stream), supporting documents at an Australian Visa Application Centre (AVAC) in China (Beijing, Shanghai, Guangzhou or Chengdu): http://www.vfsglobal.cn/Australia/China/

In order to request the priority service for a visa application, and authorise payment, applicants must include a signed Form 1472 - Visitor visa - Business Visitor and Tourist streams - Fast-track processing.

Applicants must sign Form 1472 to acknowledge that they understand the terms of the priority service.

Pay the Visa application charge of AUD$135 (CNY730) and the priority service charge of AUD $1000 (CNY5380).

Applicants can pay the charges at the AVAC.

 

4.Does the 48 hour processing time start when I submit the application to the AVAC?

The 48 hour processing time starts when the complete visa application and priority service request is received by the Australian Embassy or Consulate which will process the visa application. This will sometimes be the day after the visa application was submitted at the AVAC.

 

5.Am I guaranteed a visa in 48 hours? Can I get a refund of the Priority Service fee if my application is delayed or refused?

Although the vast majority of applicants will receive a visa outcome within 48 hours of the Embassy or Consulate receiving a complete application, this is not guaranteed as a visa officer may need to request further information before reaching a decision.

All visa applicants must meet the legal requirements set out in migration legislation for the grant of a visitor visa, including the requirement that applicants undertake and meet relevant health, character and security checks. 

The Priority Service fee will not be refunded if there are processing delays or if the visa application is refused.

 

6. I have lodged my Fast Track / Priority Service request but haven’t heard the outcome. Who should I contact?

If you have already submitted your application for a visa at the AVAC in Beijing, Shanghai, Guangzhou or Chengdu, you can track your application. See: www.vfsglobal.cn/Australia/China/ or telephone +86 20 2910 6150.

 

7. A family member in Australia is critically ill/ has just died and I need to travel urgently.  Do I need to pay AUD $1000 for my application to receive priority processing?

Applicants applying for urgent processing under compelling and compassionate grounds are not, and will not be, required to pay a Priority Service fee.  Our existing arrangements for processing cases of this nature will continue.

 

8. If I mail-in my visa application, can I apply for the Priority Service?

Mailed-in applications are not eligible for the Priority Service.

 

9. Is the Priority Service available for all visa applications in China?

The Priority Service trial is only available for Subclass 600 Visitor visa (Tourist and Business streams) applications in mainland China. 

 

10. I am a Chinese citizen living in Hong Kong.  Can I use the Priority Service?

The Priority Service will be trialled exclusively in our Mainland China processing offices for applicants holding P.R. China passports.  Applicants can request to utilise our fee based Priority Service at AVACs in Beijing, Shanghai, Guangzhou, and Chengdu.

 

11. When will this service be available for other nationalities?

This is a China trial but pending evaluation, the service may be expanded to other nationalities.

 

12.What is the usual processing time for a Visitor visa application lodged in China in the regular way?

In 2015 80% of visitor visa applications were finalised within 5 working days, and 95% were finalised in 10 working days.

Processing times vary throughout the year.  Visitor Visa processing times in China are published each fortnight on the website of the Australian Embassy in China.

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page last updated 1 January 2017